Accessibility Statement

We’re committed to making our website accessible to everyone, including people with disabilities.

Our Commitment

We aim to meet WCAG 2.1 Level AA standards and continuously work to improve accessibility across our site.

What We've Done

  • All images include descriptive alt text
  • The site is fully keyboard navigable
  • Sufficient colour contrast throughout
  • Fully responsive on all devices
  • Forms have labels and clear error messages

Feedback & Contact

If you experience any accessibility barriers on our site, please let us know. We take all feedback seriously and aim to respond within 5 working days.

Email: [email protected]
Phone: 0191 4177566

If you are not satisfied with our response, you may contact the Equality Advisory and Support Service (EASS).

Questions about accessibility?

Get in touch — we’re always happy to help.