Terms & Conditions
Please read these terms carefully before using our website or placing an order.
Last updated: June 2026
1. About Us
Brand Work Solutions Ltd is a company registered in England and Wales, operating from the North East of England.
2. Ordering
By placing an order you confirm you are aged 18 or over and all details are accurate. We reserve the right to refuse or cancel any order.
3. Pricing
All prices exclude VAT unless stated. VAT is added at checkout at the current UK rate. Prices may change without notice.
4. Payment
Payment required in full at time of ordering. We accept Visa, Mastercard, Amex, PayPal and Apple Pay.
5. Delivery
In-stock items dispatched within 3–5 working days. Customised items require additional lead time. See our Delivery page.
6. Returns
Unworn, unaltered items returnable within 30 days. Customised items non-returnable unless faulty. See our Returns page.
7. Intellectual Property
All website content belongs to Brand Work Solutions Ltd and may not be reproduced without written permission.
8. Liability
We are not liable for indirect or consequential loss from use of our website or products, to the extent permitted by law.
9. Governing Law
These terms are governed by English law. Disputes are subject to the exclusive jurisdiction of the courts of England and Wales.
Questions?
Get in touch — we’re happy to help.